Terms and Conditions

By accessing and using ProNail Complex, you agree to comply with these Terms & Conditions.

Website Usage

You agree to use this website only for lawful purposes and not for any activity that may harm, disrupt, or compromise the website.

Users may not:

  • Copy website content without permission
  • Attempt unauthorized access
  • Distribute harmful software
  • Use the site for illegal purposes

Intellectual Property

All website content, including text, branding, design, graphics, and logos, is protected by intellectual property laws and may not be reproduced without written permission.

Affiliate Disclosure

Our website may contain affiliate links. If you purchase through these links, we may earn a commission at no additional cost to you.

This helps support our website operations and content creation.

Limitation of Liability

We are not liable for:

  • Product performance claims by sellers
  • Purchase disputes with vendors
  • Shipping delays
  • Technical errors
  • Third-party service failures

Use of this website is at your own risk.

Shipping Policy

Shipping times depend on the official vendor, fulfillment center, and delivery location.

Typical processing includes:

  • Order Processing: 1–3 business days
  • Domestic Shipping (USA): 5–10 business days
  • International Shipping: 10–21 business days

Please note delays may occur due to:

  • High order volume
  • Holidays
  • Weather conditions
  • Customs clearance
  • Carrier delays

Tracking details are usually sent after order processing.

Refund Policy

Refund eligibility depends on the product vendor’s official refund policy.

Generally:

  • Refund requests must be submitted within the eligible guarantee period
  • Customers may need proof of purchase
  • Refund processing may take 5–10 business days after approval

Refunds may be denied if:

  • Guarantee period expires
  • Terms are violated
  • Fraudulent activity is detected

For refund assistance, contact the payment processor or official product seller directly.

Contact Information

Website: https://pronailcompelex.com/
Address: 4127 Maple Ridge Drive, Denver, CO 80216, USA
Support Email: contact@pronailcompelex.com
Customer Support: +1 (800) 728-4519
Billing Assistance: +1 (303) 555-8246

Support Hours

Monday – Friday: 9:00 AM – 6:00 PM (USA Time)
Saturday – Sunday: Closed